- Catalog Home
- » The supply chain revolution: innovative sourcing and logistics for a fiercely competitive world
The supply chain revolution: innovative sourcing and logistics for a fiercely competitive world
Also in this Series
More Like This
Table of Contents
From the Book
Introduction : Steve Jobs and supply chain ; Need for supply chain revolution ; Zara's supply chain advantage ; TJX's sourcing advantage
Part I. Increase revenue with help from supply chain and sourcing : Drive customer satisfaction: through excellent service : Benefiting from excellent service ; Amazon's customer service advantage ; Best Buy's challenges with customer service ; Increasing service levels ; Tailoring service level by customer segment ; Developing a competitive edge ; Getting customers to pay for increased service ; Improving service with the help of supply chain
Boost revenue with supply chain : The Airbus supply chain advantage ; The rise of Boeing ; Innovation and supply chain ; Airbus enters the market ; Boeing plays catch-up ; Making customization a reality ; Influence upstream R&D process ; Segment supply chain by demand pattern ; Enabling global sourcing ; Moving to demand-driven planning ; Boosting revenue with supply chain
Amplify alliance performance with sourcing : Alliances can make or break a company ; Art of alliance: Starbucks style ; Nokia's failure to embrace alliances ; Sourcing's involvement in alliances ; Making alliances successful with sourcing
Part II. Reduce business risk through efficient operations : Debottleneck the supply chain and reduce risk : Business risks from supply chain ; Benefits of debottlenecking supply chain ; Supply chain challenges at the Department of Defense (DoD) ; Supply chain complexity ; Reducing nonmoving inventory ; Simplifying ordering ; Streamlining the supply chain ; Simplifying delivery ; Simplifying planning ; Simplifying new product introduction ; Simplifying internal organization alignment ; Simplifying engagement with suppliers ; Fixing supply chain bottlenecks
Increase retail success by managing store investment : Store investment and retail success ; Retail industry evolution ; Store investment ; Macy's challenges with store investment ; Costco's approach ; Evaluating store investment ; Reducing store costs ; Simplifying store development ; Driving retail success with sourcing
Part III. Improve profitability from areas that are currently out of scope for sourcing organizations : Enhance marketing efficiency : Evolving expectations from marketing ; Marketing by Coca-Cola ; Sourcing organizations' challenges with marketing ; Lever Brothers' vs. Procter & Gamble's approach to marketing efficiency ; Measuring marketing performance ; Marketing: complex services ; Creative agencies ; Media buying ; Direct marketing ; Market research ; Implementing marketing efficiency program
Smart real estate outsourcing : Need for smart outsourcing ; Facilities outsourcing at Procter & Gamble ; Cost savings vs. cost reduction ; Trends ; Facilities outsourcing: transitioning toward full service ; Failing to achieve cost reductions ; Evolving customer expectations ; Swinging of the pendulum: decline of IFM ; Disrupting industry: short-and-long-term trends ; Enabling cost reduction with technology ; Making smart outsourcing a reality
Part IV. Drive business excellence with help from sourcing : Source excellence : Excellence: utopia or reality? ; Apple helping AT&T Wireless achieve excellence ; Other examples ; Involving sourcing in excellence ; Defining excellence ; 360 triangulation ; Supplier workshops ; Sourcing excellent solutions ; Making excellence a reality
Conclusion : HP's struggle ; Private equity industry challenges ; Sustainable competitive advantage for diversified companies ; Improving lives
A final word.
Loading Author Notes...
Reviews from GoodReads
Loading GoodReads Reviews.
Loading Staff View.