Program Highlights: * Five sources of inertia that stop action. * Eight strategies that drive out destructive management practices and pave the way for knowledge to be implemented. * Successful companies which have bridged the gap. Knowing what to do often has little or no impact on what managers actually do, and organizations often fail to put their knowledge into action. Deficient practices not people are to blame for the disconnect between knowing...

When Chester tells his mother about the school bully, she asks him to gather his friends to hear a story about getting along with people who are prickly.

"This book will provide hope and inspiration to readers that despite deep divisions in this country, we can work collaboratively to solve critical issues. The authors will recount specific examples, primarily from the work of Convergence Center for Policy Resolution but also including the work of others, that demonstrate the power of collaborative problem-solving on a wide range of issues. The book will walk readers through, and equip them to employ,...

This manual teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting...

Presents the further adventures of a motorcycle-riding mouse who goes to school and becomes the instigator of an investigation of rodents and the peacemaker for two lonely boys.

"Conflict is the top reason couples seek help--but it's also an opportunity for greater intimacy, deeper connection, and lasting love according to this essential guide from the world's leading relationship scientists and bestselling authors of The Seven Principles of Making Marriage Work"-- Provided by publisher.

"No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, [this book] is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation-- but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and...

Listeners will learn the valuable skills necessary to face the most challenging negotiation conflicts and make intelligent decisions to come out on top.

Proposes an effective and timely solution to the potentially devastating problem of conflict and its resulting bitterness and regret, contending that only through developing an understanding of ourselves can we confront external conflicts to achieve realpeace.